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GolfNow Reviews

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Overall Rating

4.5
4 Reviews
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About GolfNow

GolfNow.com is a leader in golf software, solutions, and services. It offers technology services to streamline golf course operations with solutions for golf course management, operations, marketing, agronomy, simulators, and more. GolfNow provides an end-to-end cloud-based golf course management solution with everything needed to optimize and grow a golf business. This includes a cloud-based system that allows access to the tee sheet from anywhere and syncs online reservations in real time, a white-label booking engine that captures revenue from multiple channels, a marketing suite for staying in contact with golfers, a customized responsive website, full integration of tee sheet management and POS for customer tracking, streamlined food-and-beverage ordering, and tools for managing online reviews and tracking what golfers are saying about the course. GolfNow also offers dynamic pricing on tee times. As the largest online tee time marketplace in the world, GolfNow helps golfers and golf courses better connect by offering 9-hole and 18-hole tee time bookings at over 11,000 courses worldwide, monthly tee time credits for GolfPass members, and easy access to alternative golf experiences, such as Topgolf..

GolfNow Pros & Cons

Pros of GolfNow:

  • Availability of Tee Times: GolfNow offers a wide range of tee times at various golf courses, making it easier for golfers to find and book their preferred times.
  • Easy Booking Process: The platform is user-friendly, allowing golfers to see multiple tee times on one page and book them with ease.
  • Discounted Tee Times: GolfNow provides discounted tee times, which can be attractive to budget-conscious golfers.
  • Increased Visibility: Listing a course on GolfNow increases its visibility to potential customers, leading to more bookings and revenue.
  • Customizable Pricing: GolfNow allows courses to adjust prices based on demand, seasonality, and time of day, helping them maximize revenue.

Cons of GolfNow:

  • Poor Customer Service: Many users have reported difficulty in reaching customer service, with some experiencing long wait times or unhelpful responses.
  • Commission Fees: Golf courses and country clubs pay commission fees, which can be as high as 25% of the booking price, significantly eating into their revenue.
  • Limited Control: Courses have limited control over the booking process, which can lead to frustration over the customer experience.
  • Branding Limitations: GolfNow restricts courses from listing their contact information or website on their GolfNow page, limiting their ability to build their brand and develop direct relationships with customers.
  • Reliability Issues: Some users have reported issues with booking, such as reservations not being available or errors in the booking process, which can lead to frustration.

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GolfNow Customer Reviews (4)

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Swen Baader
Swen Baader
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Feb 9, 2023
Lucas Kirsch
Lucas Kirsch
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Feb 7, 2023
Alicia Russell
Alicia Russell
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Feb 3, 2023
Richard Wilhelm
Richard Wilhelm
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Feb 3, 2023

GolfNow Customer’s Q&A

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GolfNow Features and Benefits

GolfNow offers several key features and benefits:

  • Tee Time Bookings: Users can book tee times at a variety of golf courses. The platform partners with golf courses to offer discounted tee times and other deals.
  • GolfPass Membership: Accounts include a GolfPass membership, which offers exclusive golf content, golf instruction, golf travel, savings on tee times, and more.
  • Rewards Program: Users earn points on GolfNow and TeeOff bookings. Every 100 points earns a $10 GolfNow Reward that can be used toward Hot Deals tee times.
  • Mobile App: The GolfNow mobile app allows users to book tee times, view course information, track their scores, and check in for their tee time straight from the app.
  • Business Solutions: GolfNow offers business solutions to golf courses to manage their tee time and improve their revenue.

These features make GolfNow a comprehensive platform for golf enthusiasts and golf course operators alike. It combines convenience, rewards, and a wide range of golf-related services into one platform. Enjoy your golfing experience with GolfNow!

GolfNow Pricing

GolfNow.com offers several membership options with varying benefits and pricing:

  1. GolfNow VIP Membership:

    • Price: $197 per year
    • Benefits:
      • 10 Hot Deals tee times
      • Waived convenience fees
      • 25% more GolfNow Rewards points
      • VIPerks, dedicated VIP support, 50% off Golf Channel AM TOUR, and 20% extra trade-in value at GlobalGolf.com.
  2. GolfPass+ Membership:

    • Price: $99 per year
    • Benefits:
      • $120 in monthly Anytime Tee Time Credits (12 at $10 each)
      • Waived GolfNow convenience fees on 10 tee time bookings
      • Tee time protection on up to 10 tee time bookings
      • GolfPass Points for redeeming toward free or discounted tee times
      • 12 months of Peacock included with live tournament coverage
      • Exclusive video instruction from top instructors and tour pros
      • GOLF Channel favorites like Big Break.
  3. GolfPass+ Flex Membership:

    • Price: $69 per year
    • Benefits:
      • 6 anytime tee time credits
      • 5 waived booking fees
      • 5 tee time protection credits
      • $40 TaylorMade Store Credit
      • 1 year of Peacock included
      • GolfPass Points for redeeming toward bookings.

About golfnow.com Payment Method?

GolfNow.com offers several payment methods. For Hot Deals tee times, full payment is required at the time of reservation. Some golf courses may also require partial or full payment to be made online during the reservation process. Payments can be made using a debit or credit card, PayPal, GolfNow credit on your GolfNow Account, or a GolfNow gift card. Additionally, GolfNow gift cards can be added as a payment type in the Gift Card Section of the Account Settings. It's also possible to pay for your round straight from your phone with saved payment options in your account..

GolfNow FAQs

FAQ

GolfNow Alternatives

Here are some of the top alternatives to GolfNow:

  1. TeeOff: This platform offers a wide range of tee times and deals.
  2. Golflink: Find golf courses, tee times, and driving ranges near you.
  3. Golfpass: A must-have membership for anyone who loves golf.
  4. ForeUPSoftware: A comprehensive software solution for golf course management.
  5. SupremeGolf: Search and compare millions of online tee times and golf deals.
  6. InvitedClubs: Find country, city, and stadium clubs in your city.
  7. Topgolf: Offers a variety of golf games for all ages and skill levels.

These platforms offer a variety of features like military discounts, free shipping & returns, cash-back programs, and payment methods like Amazon Pay, Apple Pay, Afterpay, Affirm, or Bread Financing. They are ranked by their affinity to GolfNow in terms of keyword traffic, audience targeting, and market overlap.

FAQ

How To Open A GolfNow Account?

To open an account on GolfNow, follow these steps:

  1. Visit the GolfNow website.
  2. Click on Create Account.
  3. Fill in the required fields such as First Name, Last Name, Country, Postal Code, Phone Number, Email Address, and Password.
  4. Agree to the Terms of Use and acknowledge that you have read the Privacy Policy.
  5. Click on Create Account.

After creating an account, you can enjoy benefits such as earning GolfPass Points, accessing curated video content, booking tee times, and more. If you upgrade to GolfPass+, you can enjoy additional benefits like tee time credits, waived fees, and the ability to spend Points on qualifying tee times. Remember to sign in every time you book. Enjoy your golfing experience!

FAQ

How does GolfNow handle reservations during peak times?

GolfNow handles reservations during peak times by making tee times available between five (5) and fourteen (14) days in advance. However, some golf courses may choose to make their tee times available 30 to 90 days in advance or further depending on their business practices. After completing a tee time reservation, a "Thank You" page containing the details for the reservation is shown. If there is a technical issue that affects or prevents a tee time reservation from reaching the golf course or being recorded in their system, a GolfNow representative may contact the user to help find and secure a tee time reservation at the selected golf course or one nearby (depending upon availability). When a user clicks on a tee time and selects the number of players, the tee time is put on hold for five (5) minutes. GolfPass+ members may make a change or cancel their tee time reservation up to one (1) hour prior to the scheduled tee time. GolfPass+ members who modify or cancel their tee time reservation within the allowed timeframe will have any prepaid amounts credited to their GolfNow account.

FAQ

How do I cancel a tee time on GolfNow?

To cancel a tee time on GolfNow, follow these steps:

  1. Log in to your GolfNow account.
  2. Go to your View Reservations page.
  3. Click "Modify Players or Cancel" on the reservation you would like to cancel.
  4. Select the number of players you wish to remove from your reservation and a reason.
  5. Click "Submit Cancellation."

Please note that you must be actively enrolled in the GolfPass+ program and be logged in when booking to be eligible for Tee Time Protection. Reservations booked as a "Guest" do not qualify as Tee Time Protection and are subject to the course's cancellation policy. Tee Time Protection is only available on GolfNow.com and the GolfNow mobile app. Golfers must cancel online via GolfNow.com or GolfNow Mobile App at least one (1) hour prior to their scheduled tee time for up to twenty-five (25) times per year of Your membership. If the golfer does not submit a cancellation request to GolfNow either by calling the GolfPass+ exclusive support line or online one (1) hour or more before the scheduled tee time, they will be charged as a "No-Show" under the course's No-Show policy. Only one cancellation or modification per course, per reservation, per play date is permitted; this includes a reduction in the number of golfers in a tee time reservation. If the tee time reservation is within one hour of time of play and the golf course is closed, please contact a GolfNow representative. Tee Time Protection includes both full and partial tee time cancellations. Golfers will be fully refunded any prepaid amounts. Refunds will be in the form of a GolfNow credit that applies to their GolfNow account. GolfNow credits can be used toward their next tee time reservation. GolfNow credits expire six (6) months after the issue date. If any rewards were applied during the checkout process, they will be reactivated. Any reservations made prior to becoming a GolfPass+ member are not eligible for Tee Time Protection or modification. Rounds booked prior to a GolfPass+ membership lapsing for any reason (other than revocation) may still be modified or cancelled up to the time of play. GolfNow reserves the right to revoke the benefits of Tee Time Protection from any golfer who abuses or fraudulently uses the program. GolfNow reserves the right to terminate this program at any time, for any reason.

FAQ

What is GolfNow's pricing model?

GolfNow offers customizable pricing options for courses. This allows golf courses and country clubs to adjust prices based on demand, seasonality, and time of day. This can help practices maximize their revenue and optimize their pricing strategy. GolfNow also uses dynamic pricing, a pricing strategy that uses automated pricing changes that respond in real time to supply and demand. As the prime Saturday tee time slots sell early and often during the week, neighboring tee time reservations for that day will increase. For golf courses, rates will fluctuate based on any number of preset factors. However, for detailed pricing, one needs to contact GolfNow directly..

FAQ

About golfnow.com Prices and Cost?

GolfNow offers a variety of services and memberships. The platform provides Hot Deals which are the best prices at over 11,000+ golf courses worldwide. Golfers can save up to 80% on tee times with these Hot Deals.

There are also different types of memberships available. For instance, the GolfNow Members and GOLFPASS+ Members. Both memberships offer rewards points for every dollar spent on Hot Deals and paid convenience fees. Every 100 points earns a $10 GolfNow Reward that can be used toward Hot Deals tee times.

The GOLFPASS+ membership offers additional benefits such as waived convenience fees, cancellation protection with Worry-Free Tee Times™, and monthly Hot Deals.

There is also a GolfPass membership which, after a 7-day free trial, offers benefits like 10 waived fees, for up to 4 players per booking, $120 in tee time credits, and a $40 TaylorMade Store Credit among other perks.

Please note that the actual prices and costs may vary and it's recommended to check the GolfNow website for the most accurate and up-to-date information..

FAQ

About golfnow.com Popular Products and Services?

GolfNow.com offers a variety of services and products. The most popular include Tee Time bookings at over 11,000 golf courses worldwide. This platform is trusted by over 3 million golfers and is known for providing amazing deals on tee times. Another notable service is SmartPlay. This cutting-edge technology enhances the on-course experience by allowing golfers to prepay for their round, skip the line with contact-free, mobile check-in, and order food & beverages straight from the GolfNow App. GolfNow also offers a VIP membership that provides an elevated experience with unmatched benefits and savings. Additionally, GolfNow provides easy access to alternative golf experiences, such as Topgolf and more. GolfNow's services extend beyond just booking tee times, they also offer a Course Directory, Private Club Directory, and GolfPass Perks Courses. These services help golfers connect with golf courses and enjoy a variety of golf experiences..

FAQ

What are the cancellation policies for GolfNow reservations?

The cancellation policies for GolfNow reservations are as follows:

  • Active GolfPass+ members can cancel their reservation online at any time, for any reason, up to one (1) hour prior to the date and time of play without penalty up to twenty-five (25) times per year of membership.
  • Golfers will receive a GolfNow credit of their greens fees that will be automatically applied to their GolfNow account and can be found under their Account Payment options.
  • Reservations booked as a "Guest" do not qualify as Tee Time Protection and are subject to the course's cancellation policy.
  • Golfers must cancel online via GolfNow.com or GolfNow Mobile App at least one (1) hour prior to their scheduled tee time.
  • If the golfer does not submit a cancellation request to GolfNow either by calling the GolfPass+ exclusive support line or online one (1) hour or more before the scheduled tee time, they will be charged as a "No-Show" under the course's No-Show policy.
  • Only one cancellation or modification per course, per reservation, per play date is permitted; this includes a reduction in the number of golfers in a tee time reservation.
  • If the tee time reservation is within one hour of time of play and the golf course is closed, please contact a GolfNow representative.
  • Tee Time Protection includes both full and partial tee time cancellations. Golfers will be fully refunded any prepaid amounts. Refunds will be in the form of a GolfNow credit that applies to their GolfNow account. GolfNow credits can be used toward their next tee time reservation. GolfNow credits expire six (6) months after the issue date.
  • Any reservations made prior to becoming a GolfPass+ member are not eligible for Tee Time Protection or modification.
  • GolfNow reserves the right to revoke the benefits of Tee Time Protection from any golfer who abuses or fraudulently uses the program. GolfNow reserves the right to terminate this program at any time, for any reason.
FAQ

golfnow.com Return Policy?

GolfNow has a specific policy for tee time reservations. They are refundable only if: 1) canceled 24+ hours in advance of the tee time; 2) the golf course is closed on the day of play; 3) Tee Time Protection was purchased on a Hot Deal or 4) you are a GolfPass+ member with at least one of your ten (10) free Tee Time Protection credits available to use. Golfers will be fully refunded any prepaid amounts. Refunds will be in the form of a GolfNow credit that applies to their GolfNow account. GolfNow credits can be used toward their next tee time reservation. GolfNow credits expire six (6) months after the issue date. If any rewards were applied during the checkout process, they will be reactivated. However, based on records, GolfNow does not currently offer free return policies.

Regarding the shipping policy, when you purchase physical Gift Cards through GolfNow, you shall pay any and all freight, shipping and any other affiliated charges or duties associated with delivery of the Gift Cards. You assume any and all risk of loss upon delivery of any Gift Cards by GolfNow or its supplier to the common carrier. In order to provide GolfNow members with the best prices, Hot Deals tee times available through GolfNow require payment in full at the time the reservation is made. In addition, some golf courses may require partial or full payment to be made online during the reservation process.

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